Terms and Conditions

1. This website, www.roxontool.com, including its applications and tools (the “Website”), is owned by ROXON,INC (“ROXON”). Your use of this Website is subject to the following terms and conditions as well as all applicable laws. By accessing, browsing, and using this Website, you acknowledge and accept these terms and conditions (the “Terms”), and you represent that you have the legal capacity to enter into the agreement set out in these Terms. The Website is considered a general audience site and is not intended to be used by children. ROXON does not sell products for purchase by children. If you are under eighteen (18) years of age, you may use the Website only with the involvement of a parent or legal guardian. If you do not agree with any of the Terms, do not use this Website. Each time you access and/or use the Website, you agree to be bound by these Terms and any additional terms that will apply to you.

BY AGREEING TO THESE TERMS DURING ACCOUNT SETUP OR WHEN MAKING A PURCHASE ON THE WEBSITE, YOU ARE INDICATING THAT YOU HAVE READ AND AGREE TO BE BOUND BY THESE TERMS.

These Terms were last updated: October 13, 2023

The Website is operated from various locations both within and outside the United States and may be accessible worldwide. However, only users in the United States who are over eighteen (18) years old or the age of legal majority in their place of residence may purchase products through the Website. If you access or use the Website from outside the U.S., you do so at your own risk and you are responsible for complying with the laws and regulations of the territory where you access or use the Website.

You are not required to establish an account in order to make purchases through the Website. However, in order to establish a Website account (if such functionality is available), visit the “Create Account” page on the Website and enter the required information, including, without limitation, your email address and other contact information. We will email a confirmation of your log in information to the email address you provided upon registration.

You represent and warrant that you are authorized to provide all the information you provide upon registration for your Website account. Further, you must provide accurate and truthful information about yourself and your company (if applicable), and you must update that information from time to time as necessary to keep the information current and accurate. You are responsible for all activities occurring under your Website account and for keeping your password and other Website account information confidential. If you suspect someone is accessing or using your Website account without your permission or if you need to change your password or account information, please login to your account and go to the “My Account” page.

The Website and all material and information posted thereon, including, without limitation, photographs, text, graphics, logos, icons, content, sound recording, tutorials, audio/visual clips, and designs (collectively, “Material”) is protected by copyrights, patents, trade secrets or other proprietary rights and may not be, in whole or in part, copied, reproduced, republished, downloaded, uploaded, posted, displayed, performed, framed, transmitted, posted, distributed, modified or used, in whole or in part, whether in text, graphical, audio, video, executable or other form, except as expressly permitted by these Terms, without the express written consent of ROXON. Any other access to this Website and any other use, reproduction or transmission of information or data obtained from this Website is strictly forbidden, without the prior written consent of ROXON.

You must ensure that your access to this Website and Material available on or through it is legal in each jurisdiction in or through which you access, view or otherwise use this Website or such Material.

You agree that ROXON, in its sole discretion, may terminate, suspend, or disable your use of the Website and Material at any time and for any or no reason, in its sole discretion, if (i) ROXON believes you have violated or acted inconsistently with these Terms, (ii) in order to comply with applicable law, or (iii) in any other circumstances ROXON deems appropriate, even if access and use continues to be allowed to others. Upon such suspension or termination, you must immediately (a) discontinue use of the Website, and (b) destroy any copies you have made of any portion of the Material. Further, you agree that ROXON shall not be liable to you or any third party for any termination or suspension of your access to the Website. If ROXON terminates, suspends, or disables your Website account, you remain obligated to pay ROXON for all unpaid purchases made prior to the termination or suspension of your Website account.

If you have registered for a Website account, you may order products by logging in to your Website account. When you place a product in the shopping cart on the Website, you will be prompted to enter your Website account log-in information. From there, follow the instructions provided on screen to check out or purchase the product. Upon completion of the online order process, your purchase will be charged to you using the billing information you provided in connection with your Website account. You will subsequently receive acknowledgment of the order and/or a receipt by email to the email address associated with your Website account.

If you do not have a Website account, you may purchase products as a guest, without logging in, by providing billing, shipping and related information as requested by ROXON at the time of purchase. Each time you make a purchase in this manner, you must provide accurate contact information so you may be contacted regarding your purchase, if necessary, and you must agree to these Terms and any other applicable purchase terms set forth in the checkout process.

You represent and warrant that you are at least eighteen (18) years of age if you are placing an order to purchase products; (ii) ROXON’s acknowledgement of an order is not acceptance of an order and ROXON may reject or cancel an order at any time; (iii) you must either have an existing account with ROXON or provide a valid and authorized payment information and agree that ROXON may charge the selected method of payment at the time of your transaction; (iv) you will pay all charges and losses incurred in connection with your purchase of products, including shipping fees; (v) you will pay all taxes; (vi) if ROXON does not receive payment from your payment card issuer, you will pay all amounts due upon demand; (vii) Not intended for export outside USA.

You acknowledge and agree that no employee, agent, dealer, or service provider is authorized to make any promise, representation or warranty with respect to these Terms or the products or to amend, modify or waive any of these Terms.

You may use the methods of payment to purchase products through the Website as identified on the Website upon checkout. All payments are accepted only in U.S. dollars. If you use a payment card issued from a bank outside the U.S., you acknowledge that you are responsible for fees charged by the issuer of your payment card for currency conversion. Please consult the terms provided by the issuer of your payment card for applicable currency conversion rate and fees and charges.

Product pricing and shipping costs will be as reflected on the Website. Prices posted on the Website and ROXON’s billing policies are subject to change at any time without notice to you. Prices on the Website are in U.S. dollars for U.S. purchasers only. We cannot ship to addresses outside the U.S. possessions and territories, other than APO and FPO (Air/Army Post Office or Fleet Post Office) boxes. All purchases are subject to applicable taxes to be paid by the purchaser, and prices do not include shipping and handling. Title (i.e., ownership) and risk of loss for all goods ordered pass to you when the goods are delivered to the carrier for shipment.

You acknowledge and agree there may be unintentional inaccuracies, omissions, or errors regarding price, offers, descriptions, promotions, availability, or other matters and except as provided by law, ROXON will not be liable for these inaccuracies, omissions, or errors. ROXON will attempt to correct such inaccuracies, omissions, or errors when brought to its attention. ROXON does not claim that the information on the Website is appropriate for or applicable to your jurisdiction or that the products described on the Website will be available for purchase in all jurisdictions.

Any discounts or special offers available with your Website account will be automatically reflected with the purchase price in the shopping cart, once you login using your Website account.

Products ordered from the Website may be fulfilled by one or more of our subsidiary or affiliated entities. The appropriate ROXON entity that fulfilled your order will be listed on your receipt. If your order is fulfilled by more than one entity, you will receive a receipt from each applicable entity for the products fulfilled by that entity.

We make efforts to keep the Website and available inventory of products current and up to date. However, we cannot guarantee that any product listed on the Website will be in stock or remain available. Further, we may discontinue or otherwise cease offering a product at any time, in our sole discretion. In the event a product is not available at the time you place your order, we will send you a notice via email and cancel your order for the unavailable product. Unless you notify us to cancel your entire order, we will fulfill the balance of your order pursuant to our ordinary order fulfillment policies.

We may, in our sole discretion, choose to cancel your order in certain circumstances. This may occur, for example, when the product you wish to purchase has been mispriced, when we suspect the request is fraudulent, or in other circumstances we deem appropriate.

If you wish to return a product or change or cancel your order for any reason, you must contact ROXON either directly by using the contact details provided on the Website or by using the contact form of the Website. If your request relates to a return, you must contact us in accordance with our return policies. 

We make conscientious efforts to display and describe the products available on the Website accurately and completely. However, the detail and accuracy of the images and specifications of products that you see on the Website will depend on a number of things, including your computer equipment and Internet connections. Consequently, we do not guarantee that the products, images, available features, services or specifications displayed or described to you on the Website are or will remain accurate or complete in every detail. Further, we may update the products, images, available features, services or specifications from time to time. The technical information, opinions, recommendations and other information made available on the Website, including commentary regarding particular products, are provided for convenience only and may not be relied upon as substitutes for thorough consultation with appropriately trained professionals familiar with your particular needs and circumstances.

Prior to placing an order for a customized or engraved product, you must review the text and content of your submission thoroughly for accuracy. Orders are printed in their “as submitted” form and you are solely and fully responsible for any text or content you submit as well as final proofing. ROXON does not proof or pre-screen content and is not responsible for misspelled or mis-designed submissions. We reserve the right to reject orders and submissions that do not meet ROXON policies or requirements. Our production of a product depicting the text or content you submit does not indicate that we approve the text or content. Profane, offensive, libelous, infringing or objectionable words, phrases or content will not be honored and ROXON may refuse to accept such content. Please be advised the website includes a virtual representation of your final product, and the preview may vary slightly depending on your tool.

If you have time sensitive material (i.e., it has a specific date by which it must be delivered), please plan accordingly. Please allow at least 2-4 additional business days for processing of custom orders. Production and shipping times are estimates only. By placing a custom order, you certify that you possess the lawful right to use all text and content submitted in your custom order and authorize ROXON to copy, print and use said text and content to customize the product in the quantities requested. You represent and warrant that your submission does not infringe or violate any copyright, trademark, or other intellectual property or proprietary right of a third party or constitute counterfeiting, piracy, misappropriation of another’s idea or rights of privacy or publicity. We reserve the right (but have no obligation) to request confirmation from you in writing of your rights to or permission with respect to any text or content you submit with your order.

ROXON may from time to time make available additional features on the Website. Those features are subject to these Terms and any other applicable terms and conditions associated with them on the Website, as those may be updated from time to time by ROXON.

We reserve the right to make changes to the Website, the products, methods of payment, and features available on the Website at any time, in our sole discretion.

We expect and require that all visitors use the Website for its intended purposes and refrain from engaging in inappropriate behavior on the Website. Such inappropriate behavior includes:

• requesting, or otherwise attempting to obtain or store, personal information, passwords, account information or any other type of information of other users;
• accessing or using anyone else’s Website account;
• creating a deep-link to the Website, using any data mining, robots, or similar data-gathering and extraction tools in connection with the Website;
• inhibiting, disrupting, or otherwise preventing anyone from using or accessing the Website;
• acting in any manner that disrupts or interrupts users’ real-time experience on the Website;
• hacking or defacing any portion of the Website;
• interfering with or disrupting the Website or servers or network connections to the Website, or disobeying any requirements, procedures, policies or regulations of networks connected to the Website;
• modifying, adapting, sublicensing, translating, selling, reverse engineering, decompiling or disassembling any portion of the Website;
• attempting to gain unauthorized access to the Website, or any feature or portion of the Website, any other systems or networks connected to the Website or any server related thereto;
• using the Website to intentionally or unintentionally violate any applicable local, state, national or international law or regulation; and
• providing material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization or individuals appearing on the Denied Persons list.

If you have any questions or comments about this Notice, or if you would like us to update information we have about you or your preferences, please contact us by email at feng@roxontool.com or call us at 9492277691. 

You also may write to us at:
ROXON,INC.
7700 Irvine Center Drive, Suite 800
Irvine California
92618 United States